Privacy Policy

1. Information we collect

1.1 Information you provide directly

We collect information that you voluntarily submit through contact forms, quote requests, subscribe and unsubscribe forms, email correspondence, and project documentation. This may include your name, email address, property details, project descriptions, photos you upload, communication preferences, and any other content you choose to provide.

1.2 Automatically collected information

When you browse the Site, our hosting and analytics tools may automatically collect technical data such as IP address, browser type, device identifiers, referring URLs, pages viewed, and timestamps. This information helps us maintain security, measure performance, and improve content relevance for visitors interested in roofing, remodeling, and related services.

1.3 Project and job site information

During active home improvement projects, we may collect additional details necessary to perform work safely and accurately, including access instructions, gate codes you choose to share, inspection results, material selections, and progress photographs. We treat job site media as confidential project records unless you grant permission for marketing use.

2. How we use your information

We use collected information for legitimate business purposes, including:

• Responding to inquiries and preparing estimates for roofing, painting, remodeling, and other services;
• Scheduling site visits, coordinating trades, and managing contracts;
• Sending transactional messages about appointments, change orders, inspections, and invoices;
• Delivering marketing emails when you have opted in, featuring maintenance tips and service announcements;
• Improving the Site, troubleshooting errors, and analyzing aggregated traffic patterns;
• Protecting against fraud, unauthorized access, and activities that violate our Terms & Services;
• Complying with legal obligations, subpoenas, or regulatory requests.

We do not use automated decision-making that produces legal or similarly significant effects without human review.

3. Legal bases for processing (where applicable)

Depending on your location, we rely on one or more of the following bases: performance of a contract or pre-contractual steps at your request; legitimate interests in operating and improving our home improvement business; compliance with legal duties; and your consent for optional activities such as promotional email. You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

4. How we share information

We do not sell your personal information. We may share information with:

• Service providers who assist with hosting, email delivery, customer relationship tools, payment processing, and analytics, subject to confidentiality obligations;
• Subcontractors and suppliers when necessary to fulfill your project (for example, sharing delivery addresses for windows or roofing materials);
• Professional advisors such as insurers, auditors, or attorneys under duty of confidentiality;
• Authorities when required by law or to protect rights, safety, and property;
• Successors in connection with a merger, acquisition, or asset sale, with notice when practicable.

Aggregated or de-identified data that cannot reasonably identify you may be used for industry benchmarking and marketing insights.

5. Cookies and similar technologies

The Site may use cookies, local storage, and similar technologies to remember preferences and understand usage. You can control cookies through browser settings; disabling certain cookies may limit Site functionality. We do not respond to "Do Not Track" signals uniformly across browsers due to lack of industry standardization.

6. Email communications

When you subscribe via our Subscribe Email page, we store your email address and optional name to send newsletters and promotional content related to home improvement. Each marketing email includes an unsubscribe link. You may also opt out through our Unsubscribe Email page. We may still send non-promotional messages about active projects or account-related matters.

7. Data retention

We retain personal information only as long as needed for the purposes described in this policy, including satisfying legal, accounting, and warranty obligations. Project files, contracts, and inspection photos may be kept for several years to support warranty claims and dispute resolution. Marketing contact data is deleted or suppressed promptly after a confirmed unsubscribe request, subject to minimal retention needed to honor your opt-out.

8. Security measures

We implement administrative, technical, and physical safeguards designed to protect information against accidental loss, unauthorized access, and unlawful disclosure. Measures may include access controls, encrypted connections (HTTPS), vendor due diligence, and staff training. No method of transmission or storage is completely secure; please use strong passwords for any client portals we provide and notify us promptly of suspected unauthorized access.

9. Children's privacy

The Site and our services are directed to adults property owners and authorized representatives. We do not knowingly collect personal information from children under 16. If you believe a child has provided information to us, contact us and we will delete it when appropriate.

10. Your rights and choices

Depending on applicable law, you may have rights to access, correct, delete, restrict, or port certain personal information, and to object to processing based on legitimate interests. You may also lodge a complaint with a supervisory authority. To exercise rights, email privacy@depravedtube.com with sufficient detail for us to verify your identity and locate relevant records. We respond within timeframes required by law.

11. International visitors

If you access the Site from outside the country where our servers or project offices operate, your information may be transferred to and processed in jurisdictions with different data protection laws. We implement appropriate safeguards for cross-border transfers where required.

12. Third-party links

The Site may link to manufacturer sites, inspiration galleries, or social platforms. We are not responsible for the privacy practices of third parties. Review their policies before submitting information.

13. Changes to this Privacy Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Material updates will be posted on this page with a revised effective date. Continued use of the Site after changes constitutes acknowledgment. For significant changes affecting how we use information collected previously, we will provide additional notice when feasible.

14. Contact us

For privacy questions or requests, contact privacy@depravedtube.com or use our Contact Us form. For general service inquiries, use hello@depravedtube.com.